testimonial
“Susan was creative in finding homes that matched my needs because she listened and had great resources. As we viewed homes, Susan answered my questions fully and honestly, and if she didn't have an answer, she found one. She is resourceful, smart, and networked; she knows brokers, home evaluators, and has a good rapport with folks both inside and outside of her own company. Susan was an advocate and took a great many steps to make sure that my concerns were voiced with follow-through. All through the process, Susan was non-judgmental and let me decide what I wanted, yet she let me know if something didn't seem right with a house or an offer. I cannot recommend her more highly.” - Carrie S., CSUN Professor
TESTIMONIAL
"From the moment I met Susan Sanford, my hunt for a real estate agent was over. She was smarter than everybody else I interviewed, with both an amazing marketing approach, and a willingness to listen, then do her research to make her clients’ needs a reality. Less than three weeks preparation including an amazing marketing and exposure program, and then only one open house, we had a hard bid! A few days of negotiating, and Susan closed the deal, at a price that made all the parties very happy. I will be looking for something else to buy in the very near future. I do not need to interview real estate agents again. After my experience with Susan, I wouldn't consider working with anybody else." - Laura S., Beading Specialist
TESTIMONIAL
"A while back I'd noticed that a gal on NextDoor was a Realtor and offhandedly asked if she works with people looking for rentals. I had a feeling what my husband and I were planning to search for would be hard to find, and figured we could use all the help we could get. We have one dog, two rabbits and wanted a fenced yard of a sort... also, air conditioning because anyone who says you don't need A/C in LA is just kidding themselves. Susan searched the MLS (which lists rentals, who knew? not me!) and other sites for units that met our requirements. When I ran across something myself, I forwarded it on. She contacted property managers to confirm things important to us (pet policy, appliances included, etc) and grouped times for us to visit the apartments, in most cases joining us for them. She did all the back-and-forth with property managers saving us SO much time and frustration. I'm a Type A, organized person but having Susan tee things up was really helpful. Perhaps even more importantly - she notices red flags that even the most experienced, observant renters might overlook. You'd LIKE to think that you'd notice dog poo all over a property but I'm telling you, if you desperately want a fenced grassy yard, it's easy to only notice the grass and overlook the poo. And as a bonus, as a prospective tenant, YOU don't have to point out or ask the property manager about things like the aforementioned dog poo. SHE does - politely and professionally, so you still come off smelling like a rose, and that continues through the end of the process. It gets better. Should you find a rental that's listed on the MLS (a LOT are – especially smaller buildings), the owner pays Susan 2.5% of a year's rent, out of your deposit, In other words, the renter pays nothing! Alternatively, if she helps you get into a rental not listed on the MLS, you pay the 2.5%. Though most places we saw were on the MLS, the place we chose wasn't (luck of the draw), so we paid the 2.5% - happily even! Never did I get the impression that we were getting a lesser degree of attention as renters. And if/when we ever buy (ignore the pigs flying) we'll go straight to Susan. I'm sure that's part of the rationale for her services for renters and it makes sense. She's sharp as a tack, observant, organized and genuinely dedicated." - Angie C., Freelance Designer
TESTIMONIAL
“I enlisted my good friend Susan to help me quickly find a family home in the San Fernando Valley. She immediately catered to my every need and cooperatively we found THE house that is now our home. Whenever I needed anything she was there…and still is! Susan is service-oriented, works smartly and efficiently, and used her business sense to help me make the right decisions. I highly recommend her as a great real estate agent." - Jaci W., President, Automotive After-market Company
TESTIMONIAL
“I have had the pleasure of having Susan Sanford represent me in a number of real estate transactions over the past few months. Susan is a true professional – prepared, honest, tough, and experienced. I have always felt that she has had our best interest at heart – even if that meant a transaction didn’t close because it was the right thing for her client. Her advice over the past few months has been spot on. She seems to know when to make an aggressive offer and when to play it safe. When working with other brokers she never offends but is clear that she is speaking on behalf of, and for, her clients. Susan has an excellent knowledge and eye for the Los Angeles real estate market. Being new to the area she will be my ‘go-to’ realtor from here on out. I highly recommend Susan Sanford and the services she offers." - David W., President, Software Company