testimonial
“My husband and I started our home search process in early January 2020. As first-time home buyers with a very wide geographical interest (as north as Calabasas and as south as Westchester), we took full advantage of Susan's local expertise, unwavering patience, and working model flexibility as we researched and visited north of 50 properties with her and on our own. We asked her to move our house tracking to Google Sheets (I am very type A about lists) and she shifted to our preferred method of tracking without missing a beat. She was extremely responsive to all our questions about neighborhoods, comps, pricing, and anything else that came up along the way. When the time came that we found a house we loved, Susan helped us understand how the offer, escrow, and close processes worked, which stakeholders were responsible for what (seller, escrow company, lender, inspectors, title company, etc.), and what we should expect in terms of timing and best practices. There were times when we couldn't get straight answers on questions from our lender or the escrow company, and Susan stepped in to translate and problem-solve. She helped us negotiate a really wonderful deal on a beautiful home, and she alleviated our home-buying anxieties along the way. I could not recommend her enough. Hire her to help you buy a house! You won't regret it." - Kelsey & Matt B., Social Media Executive & Civil Engineer
TESTIMONIAL
"I can’t say enough about how much we loved working with Susan to find and purchase our dream home. From the moment we started the search, Susan helped us through every step in the process; explaining all the details, protecting our interests and guiding us to the correct decisions. She was an invaluable resource, ally and friend throughout everything...and our purchase was not straightforward, so we needed all the help we could get. Susan handled the entire process start to finish with excellence and care. We always felt that she had our back and was there for advice and support anytime. Susan is flat out the best. Call her and see for yourself.” - Jim & MaryMargaret B., Event Executives
TESTIMONIAL
"As a first time home-seller it was paramount that I have the right realtor to work with in this process. I was about to embark in an exercise that I didn’t necessarily have all the tools or know-how for so I needed someone that would aptly fill that role. Hiring Susan, as my realtor was the best decision I made. She painstakingly guided me along as we went through the undertaking of selling my home.
As a seller you want to have a realtor that will sell your home quickly and at the selling price, however, there were other points that were important to me as well. Susan was in lock step with me on how to market my home and in understanding the type of buyer that would be best to take stewardship of the property I so adored, loved and looked after for 21 years. She recognized and was always cognizant of the emotional element that selling my home had for me. She knew I cared deeply about whom I was ultimately selling my home to. I admired and respected the tenacity that Susan showed in selling my property. She took utmost care for all the open houses and showings. She kept me up to date with everything along the way. When we went into escrow she kept me informed and educated to the process. Any hiccup that developed during escrow (which will happen) she was all over and able to find a solution.
I felt both protected and heard during our entire journey together. She successfully helped negotiate the final selling of my home that made both the buyers and myself happy, If you are looking for a realtor to work with to sell your home, I would highly recommend Susan Sanford. She will take great care of you!!!” - Deb S., Production Manager
TESTIMONIAL
“As first time home buyers we had a lot to learn about the buying process and Susan made sure we understood what was happening each step of the way. She was able to quickly determine our priorities and was patient with us as we honed in on the perfect house.” - Kari & Dane S., Media Director & Engineer